What is AI marketing?

Artificial Intelligence role in marketing

Artificial intelligence (AI) technology is used in marketing to automatically make decisions based on data collection, analysis, and subsequent observations of audience or economic trends that may impact marketing efforts. These choices are supported by the gathered and examined facts. In digital marketing operations where speed is crucial, AI is commonly used. AI marketing solutions analyze the data and profiles of customers to understand how to interact with them effectively. They then send those customers personalized messages at the appropriate times without the assistance of marketing team members. This guarantees that maximum effectiveness is attained. A sizable part of today’s digital marketers is using AI to support marketing teams or complete more tactical tasks that don’t require as much human skill.

Numerous AI-based marketing approaches

Artificial intelligence’s role in facilitating interactions between companies and their customers shouldn’t be a surprise. The primary current solutions for bridging the gap between the enormous volumes of consumer data being gathered and the actionable next steps that digital marketers may take in their upcoming campaigns include the following elements of artificial intelligence marketing:

  • Machine Learning

Machine learning is powered by artificial intelligence. Computer algorithms that can evaluate data and automatically create digital marketing campaigns make up artificial intelligence. Machine learning-based devices evaluate new information in light of pertinent historical data. This gives crucial insight into what has previously worked and what has not for digital marketing campaigns.

  • Big Data’s Analytical Power

The growth of digital media has led to an explosion in “big data,” allowing digital marketers to better understand their job and fairly evaluate various channels. Additionally, this has led to an overabundance of data, making it challenging for many digital marketers to choose which data sets are worthwhile to purchase. Artificial intelligence (AI) marketing can help go through all of that data at the speed of light, distilling it down to its most basic elements, and not only analyze it but also recommend which components of the next digital marketing efforts will be most effective.

  • AI-Assisted Marketing Platforms and Tools

Effective AI-powered marketing solutions can offer the consolidated platform that digital marketers need to manage the enormous volumes of collected data. These AI marketing platforms can gather useful marketing intelligence from your target audience, enabling you to decide how to interact with them most successfully based on data. For instance, by using frameworks like Bayesian Learning and Forgetting, marketers may better understand how receptive a consumer is to a specific digital marketing campaign. You can find these frameworks online.

Issues with AI Marketing

The ability of the marketer to develop a thorough understanding of the needs and preferences of their target audience, as well as the speed and efficiency with which they can put that information into action, are key factors in the success of a modern marketing campaign. Due to its capacity to make data-driven decisions in real time, AI marketing solutions have recently caught the interest of marketing stakeholders. However, marketing companies must proceed with caution while deciding how to most effectively use AI in their campaigns and processes. AI-based marketing solutions are still in the early stages of development and adoption. As a result, there are a few challenges that you should be aware of when using AI in your digital marketing strategy.

  • Time Dedicated to Training and Data Quality

Artificial intelligence marketing technology is not always aware of the best action to achieve marketing goals. Just like humans, it requires time and training to learn business objectives, customer preferences, and historical trends, understand the overall context, and develop expertise. Checks to guarantee the accuracy of the data are also necessary for the learning process. You will end up with inaccurate data decisions that do not reflect consumer needs if the artificial intelligence (AI) marketing tools you use are not trained with high-quality, accurate, timely, and representative data.

  • Privacy

Businesses are pressured by consumers and regulatory agencies to alter how they use their customers’ personal information. Digital marketing teams must ensure that they treat client data ethically and comply with relevant laws, such as the General Data Protection Regulation (GDPR), before implementing an AI marketing plan. Your AI marketing tools may go beyond what is allowed to utilize consumer data for marketing personalization if they are not specifically set up to adhere to certain legal requirements. This is the case unless the rules are correctly programmed into the tools.

  • Getting Support

It can be difficult for digital marketing teams to communicate the value of their efforts in AI marketing to business stakeholders. Even though key performance indicators (KPIs) like ROI and efficiency are simple to evaluate, it may be more challenging to show how AI marketing has improved customer experience or brand reputation. In light of this, the teams in charge of digital marketing must ensure they have the right evaluation tools to attribute these qualitative improvements to investments in AI.

  • Deployment Guidelines

There are currently no tried-and-true best practices that can guide the early deployments of AI marketing by marketing teams because it is still a relatively new tool in the digital marketer’s toolset. Every digital marketing team should consider the long-term repercussions of deploying an AI marketing approach rather than concentrating on the potential short-term gains.

  • Changing the Marketing Environment

The daily practice of traditional marketing has changed due to the introduction of AI marketing. It is the role of marketers to choose which jobs will be destroyed and which will be added. One study’s findings indicate that around six out of every ten current specialist and analyst jobs in the marketing sector will likely be replaced by marketing technology.

  • Making AI Effective for Your Marketing

A comprehensive plan is crucial when implementing AI in operations and marketing campaigns. This will guarantee that digital marketing teams eliminate expensive challenges and maximize the return on their AI investment quickly.

How to use AI in your marketing practices?

Before implementing AI marketing solutions, the experts must take a few important factors into account, including the following:

  • Guidelines for Data Privacy

Before you roll out your brand-new marketing initiative, ensure that AI marketing platforms won’t exceed the limits of acceptable data use in the name of data personalization. This needs to be a top priority right away. To comply with legislation and maintain clients’ trust, ensure that the relevant privacy standards are designed and programmed into the AI marketing platforms you employ.

  • Sources and Quantity of Data

Digital marketers usually want access to enormous amounts of data to get started with artificial intelligence marketing. Utilizing this knowledge, the marketing AI tool will be trained to incorporate customer preferences, external trends, and various influencing factors that impact the effectiveness of AI-enabled marketing campaigns. Potential sources of this data include:

  • The company’s customer relationship management system.
  • Past website data.
  • Information from prior marketing campaigns.

Additionally, marketers may supplement this with information from a second or third party. This information may include geographic and meteorological data and other information on outside factors that may affect a consumer’s decision to purchase.

  • Develop Your Data Science Talent

Many marketing teams lack the necessary personnel with the necessary data science and artificial intelligence skills, making it difficult to work with vast amounts of data and deliver insights. Businesses can collaborate with third parties who can help with data collection and analysis to train their tools for the best performance and streamline constant maintenance to get their AI marketing campaigns up and running.

  • Uphold data quality

Artificial intelligence (AI) and Machine learning marketing programs will get more adept at making precise and effective decisions. The insights produced by your AI marketing program won’t be useful, and they might lead to actions that are harmful to your organization’s bottom line rather than decisions that are advantageous to it if the data being fed into it is not standardized and error-free. In collaboration with other business and data management teams, marketing teams must first develop data upkeep and purification processes before executing  AI marketing programs.

Create a comprehensive marketing plan for artificial intelligence

Most digital marketers think using AI marketing technologies as a stand-alone strategy is less effective than integrating them with their current marketing strategy. With AI marketing solutions, it is feasible to streamline marketing plan procedures that are labor-intensive including attribution or data analysis. Examples of AI marketing solutions that make it possible to optimize these stages are listed here.


The number of companies quickly adopting intelligent technology solutions has increased recently, as have the marketing departments supporting such companies. These solutions seek to increase customer satisfaction while simultaneously boosting operational effectiveness. Artificial intelligence (AI)-driven marketing systems are a common manifestation of these clever solutions. By utilizing these platforms, marketers can gain a more comprehensive understanding of the target market. After this optimization process, artificial intelligence-derived insights can be leveraged to boost conversion rates while lessening the labor marketing teams’ need to complete.


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